Client Support Center

Settlement Payout Schedule

  • Updated

Weekly Schedule

This schedule applies to See Tickets Settlements for sales collected through SeeTickets Merchant Account.

  • Settlement payments are made by ACH on the third business day of each week, typically Wednesdays, for events that occur between Monday and Sunday. 
  • Weeks with Bank Holidays on Monday will delay payments until Thursday of that week. 
  • ***Potential Short Term Payment Delays***: Actual timing on receipt of funds to your bank is subject to bank rules and fraud detection alerts. If you are experiencing any delay, please see bank terms for specific advice.

Bank Holidays

2025 Bank Holidays


New Year’s Day: Wednesday, January 1


Martin Luther King Jr. Day: Monday, January 20


Presidents’ Day: Monday, February 17


Memorial Day: Monday, May 26


Juneteenth: Thursday, June 19


Independence Day: Friday, July 4


Labor Day: Monday, September 1


Thanksgiving Day: Thursday, November 27


Christmas Day: Thursday, December 25

 

Settlement Process

  • Receiving Funds: Depending on the receiving bank, funds may take one business day to arrive in client accounts. 
  • Pre-Event Settlement: The pre-settlement run captures ticket sales from the first date that tickets were placed on sale through Sunday of each week. 
  • Post-Event Settlement: The post-settlement run captures ticket sales from Monday through Sunday.
  • Large Event Settlement (Festivals): Larger festival events may have longer final settlement terms up to 14 business days to allow for calculation of event expenses, and they may include a reserve being held to manage post-event chargebacks. Final settlement amount will include reconciliation of any pre-settlement, chargebacks, refunds, labor, equipment, ticket stock, design, advance recoupment, or other costs associated with the event. 

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