Client Support Center

Settlement Payout Schedule

  • Updated

Weekly Schedule

This schedule applies to See Tickets Settlements for sales collected through SeeTickets Merchant Account.

  • Settlement payments are made by ACH on the third business day of each week, typically Wednesdays, for events that occur between Monday and Sunday. 
  • Please Note: Weeks with Bank Holidays on Monday will delay payments until Thursday of that week. 

Bank Holidays

  • 2023 Bank Holidays
    • New Year's Day - Sunday, January 1(observed on Monday January 2)
    • Martin Luther King Jr. Day - Monday, January 16
    • Washington's Birthday (Presidents Day) - Monday, February 20
    • Memorial Day - Monday, May 29
    • Juneteenth National Independence Day - Monday, June 19
    • Independence Day - Tuesday, July 4
    • Labor Day - Monday, September 4
    • Columbus Day - Monday, October 9
    • Veterans Day - Saturday November 11(Observed on Monday November 13)
    • Christmas Day - Monday, December 25
  • 2024 Bank Holidays
    • New Year's Day - Monday,, January 1
    • Martin Luther King Jr. Day - Monday, January 15
    • Washington's Birthday (Presidents Day) - Monday, February 19
    • Memorial Day - Monday, May 27
    • Labor Day - Monday, September 2
    • Columbus Day - Monday, October 14
    • Veterans Day - Monday, November 11

Settlement Process

  • Receiving Funds: Depending on the receiving bank, funds may take one business day to arrive in client accounts. 
  • Pre-Event Settlement: The pre-settlement run captures ticket sales from the first date when tickets were placed on sale thru Sunday of each week. 
  • Post Event Settlement: The post settlement run captures ticket sales from Monday through Sunday. 
  • Large Event Settlement (Festivals): Larger festival events may have longer final settlement terms up to 14 business days, to allow for calculation of event expenses, and may include a reserve being held to manage post event chargebacks. Final settlement amount will include reconciliation of any pre-settlement, chargebacks, refunds, labor, equipment, ticket stock, design, advance recoupment or other costs associated with the Event. 

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