You have the ability to set a timer for your event to be public and added to the feed. Since many events have large pre-sales, on-sales, etc, it is important for clients and client support to be able to make events public or private and add or remove events from the feed automatically at a certain date and time.

Get Started

Setting: Event Dashboard > Ticket Manager > Event Settings

In the Event Settings popup, find the Public/Private and Add/Remove from feed fields.

Event Creation for Venues (ECV) - Setting: Event Dashboard > Edit > Event Info

In the Event Info section of Event Creation for Venues, find the Public/Announce Date & Time field. This controls both the Public & Add-To-Feed Timers.

Settings

Depending on how your event templates are set up, these fields will either be defaulted to Public or Private, Add to Feed or Remove From Feed. 

Public vs Private

Setting: Event Dashboard > Ticket Manager: Event Settings 

Change settings by clicking the dropdown. ‘Public’ will make your event searchable and viewable on the See Tickets US Website and top affiliates such as Bandsintown and Songkick. In addition, the events will feed into your website if utilizing the See Tickets XML Feed. Events will also feed into Facebook, Spotify or Youtube if those features are toggled "ON" in the Promote Section of the event build. ‘Private’ will hide the event from the See Tickets website, Bandsintown, Songkick, your website, Facebook, Spotify and Youtube, but anyone with the link can still view the event and purchase tickets. 

By selecting the ‘Set Dates to be Public’ option, two new fields will appear where users can set the start date and time for the event to be public as well as the end date and time when the event will go back private.

Set the date and time using the date and time picker.

The event will then be public during the timespan set in each field.

Add to Feed / Remove from Feed

Setting: Event Dashboard > Ticket Manager: Event Settings 

Change settings by clicking the dropdown. 'Add to Feed' will make your events appear for smaller affiliates such as jambase.com and EDM Train. 'Remove from Feed' will remove your events from the smaller affiliates. 

By selecting the ‘Set Dates to Add to Feed’ option, two new fields will appear where users can set the start date and time for the event to be added to the feed as well as the end date and time when the event will be removed from the feed.

The event will then be added to the feed during the timespan set in each field.

Event Creation for Venues (ECV)

If using Event Creation for Venues, Add to Feed / Remove from Feed is controlled by the Public/Announce Date & Time field. However, you must go to Edit > Promote and toggle on the "Add your event to our RSS feed" button.

Setting: Event Dashboard > Edit > Event Info

Setting: Event Dashboard > Edit > Promote > Add your event to our RSS Feed

Quick Icons

On the client dashboard and the event dashboard, there are two icons which tell you if the event is Public or Private and whether it is Added to the Feed or Removed from the Feed. When teal/green, the features are Public and Added to the Feed. When gray, the features are Private and Removed from the Feed. 

Client Dashboard

Event Dashboard

Both of these icons can be quickly toggled on or off. They both have a safety mechanism, meaning it will ask you if you are sure you want to toggle them on or off. 

Important Notes/Things to Know:

• Here is a list of RSS feed affiliates 
  • EDM Train
  • JamBase.com
  • Discotech
  • Creo Creative
  • On Tour Tickets
  • Dead Frog