Client Support Center

Shared Ticket Types

  • Updated

Create ticket types that share an allotment with another ticket type. One ticket will be the “master” ticket where you can add an allotment. Then, add ticket types that hang off of that ticket type that share the master ticket’s allotment. An example of where this would be useful is a timed ticketing event that has a maximum allotment per time, but wants to sell adult and child tickets.

Get Started

Setting: Event Dashboard > Ticket Manager

Any ticket type with a “+” icon next to it can become a shared ticket type. If you are creating a new ticket type, you must save the event after you create the ticket in order for the “+” icon to appear.


Click on the “+” icon. A new ticket type will appear.




Fill out the ticket name, price and status. You will not need to fill out an allotment because the allotment is set with the master ticket. Instead, a SHARED label will appear.



Shared Allotment Color Labels

After you save the page, a colored bar will appear next to shared ticket types.


Click on the Shared link to highlight which ticket types are shared. This helps you see which ticket types are shared if you’ve sorted your ticket types. Different shared allotment ticket types will appear with their own unique color.


Click on the Shared text again to remove the highlight, or click on a different shared ticket type to highlight tickets of another shared allotment.


Dashboard Display

Shared ticket types will not show an unsold allotment on the dashboard. Only the parent ticket type will show unsold stats.


Occasionally, you may see a small number of tickets in the unsold allotment for shared child ticket types. This notes when shared ticket types are carted. Once the tickets are purchased, the unsold allotment for the child ticket will return to 0 and the tickets sold for the shared ticket type will increase.


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