Welcome to Eventim!

We are excited to have you join the Eventim team and wanted to provide you with some important information to review and reference. If you have any additional questions, please don't hesitate to contact us.

Important Company Contact & Support Information

• Eventim US Office Address

  • 6380 Wilshire Blvd. Suite #900
    Los Angeles, CA 90048

• Client Support Center

  • Here you can find our public facing support documents as well as a glossary of terms and timelines, to help you navigate our platform.

• Client Support Contact

  • You may always reach out to your assigned Client Service Manager, however, we also have a general Eventim Client Support email clientsupport@seetickets.us and a line that can be reached at 323-908-0607 (ext 415) Monday to Friday 8am-5pm pst.

Important Guides and Tutorials

We are excited to provide you with important packets of guides and tutorials on our Eventim equipment for reference. There is a lot of helpful information about Eventim equipment.

Introduction: All Equipment PDF

Handhelds

• Handheld 1.0 Tutorial PDF

• Handheld 1.0 Troubleshooting PDF

• Handheld 2.0 Tutorial PDF

• Handheld 2.0 Troubleshooting PDF

Boca Lemur-S

• BOCA Guide: Lemur-S Printer PDF

• YouTube Video: How to Setup Your Boca Lemur-S Printer

• YouTube Video: Ensuring Proper Ticket Calibration for Your Boca Lemur-S Printer

• Cleaning Maintenance PDF

• YouTube Video: How to Clean Your Boca Lemur-S Printer

• BOCA Guide: Box Office Printer App PDF

• BOCA Guide: Troubleshooting

• Ticket Stock Colors PDF

Laptops

• ChromeBook Laptop Tutorial PDF

• How to update your Windows Laptop PDF

If you have any additional questions, please don't hesitate to contact us.