Thanks for your interest in selling tickets with Eventim!  Read below to learn more.

What is Eventim's Self Service for Promoters? 

Eventim's Self Service is a no contract ticket sales offering from Eventim suited to smaller, simpler events.

Eventim allows you to ticket your own events, and get paid directly through Stripe. 

*Eventim Self-Service is not for every event or client. If you expect to sell more than 6,000 paid tickets for a single event, or to do multiple events totaling more than 12,000 tickets per year you should contact us at inquiry@seetickets.us.

What features are included in the Eventim's Self Service?

Eventim Self Service is perfect for GA shows. 

• Set up shows on your own and go live.
• Offer multiple ticket types
• Add additional Facility Fees that go directly to you
• Download the Eventim box office app to manage your access control
• Use the Eventim box office software to sell tickets at the show
• Link Tracking
• Custom URL
• Facebook Event Publish integration
• Daily Stats Email
• Discount codes
  

What features are not included in the Eventim's Self Service?

Some service and features are not available with Eventim Self-Service:

• Dedicated Account Manager
• Reserved seating
• Customer Payment Plans
• Branded ticketing pages

If you are interested in an account with higher level capability please contact: inquiry@seetickets.us and reference this article.

What are Eventim Customer Fees?

Eventim Customer Fee per ticket is $1.99 + 2.5% of Ticket Price.  

Credit Card Processing pricing is up to Stripe (typically $0.30 + 2.9%).  

*Pro Tip: Add the pricing for Stripe (typically $0.30 + 2.9%) to the Processing Fee in the Eventim platform to ensure you cover the costs of your processing. 

What is Stripe?

Stripe is a payment processor that allows you to use your own independent merchant account. Fees from every transaction are distributed to Eventim, while Face Value and Facility Fees are sent directly to your Stripe account. 

How do I get paid for the tickets I sell?

We use Stripe.com.  

Face Value and Facility Fees are sent directly to your Stripe account while Eventim Customer Fees are automatically distributed to Eventim. 

Timing depends on your relationship and set up status with Stripe. Once you have started and settlements begin, they happen daily as ticket sales flow through your account. Typically, funds hit your account within 1-2 business days of a purchase. 

How do I get started?

Three easy steps!

1. Set up your Stripe account 

1. 1. Navigate to Stripe.com and 
   2. Follow instructions to set up an account. (Start Now)
   3. Email your Stripe credentials along with your First name, Last Name and Email Address to clientsupport@seetickets.us
      
      
      

2. Create a Eventim account. 

1. Navigate to Seetickets.us
2. Click Sign In/Up
3. Click Create Account and follow the prompts