The Waitlist feature allows you to collect additional customer data after a show sells out. This can be used for marketing, messaging about additional allotments added, or to fill drop-off gaps at a sold out show.
The Waitlist feature is an event-level setting that you can enable in your Event Settings. Once activated, it will automatically turn on when your ENTIRE event is sold out or inactive.
The Waitlist allows you to collect customer information (Name, Email, Phone) that can later be viewed & exported from the Live Stats > Reports page by selecting the “Customer Wait List” option.